Port Operations
Seaway Piraeus head office skilled team operates in a highly professional level and guarantees the efficient management of our vessels. We perform excellent coordination with our branch managers and staff, the impact of which is directly received by our ships and passengers.
Our staff is always accessible and ready to offer services, to deal immediately and resolve any issue may arise in any of our ports.
- Efficient handling of vessels in all Greek ports.
- Following the vessels and monitoring every need and detail of ship’s operation.
- 24/7 service – Immediate response and reply
- High standards and technological innovation.
- Anchorage area cargo operations.
- Home porting / Turnarounds, Porters.
- Under-water inspections.
- Customs Clearance.
- Immigration formalities.
- Crew exchange, Sign-on / Sign-off, Visas.
- Transfers and hotel booking system services.
- Tickets – Ferry tickets.
- Luggage handling.
- Provisions.
- Tugs and pilots coordination.
- CTM – Cash to Master.
- Dry docks / Shipyard service.
- Supplies
- Bunkering
Three key stages are involved in facilitating a vessel.
Our full agency appointment includes:
PRE ARRIVAL
Pre-arrival info & arragements
01
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Arrangement of tugs, stevedores & other contractors according to schedule
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Estimation of port costs - proforma invoice
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Port & berth information
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Transit port, terminal & customs regulations and requirements
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Liaison with services suppliers (fresh water, bunker suppliers, shippers/receivers) for effective delivery of service to the vessel
IN PORT
In - port procedures
02
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Attend the vessel upon berthing
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Collaboration with the customs clearer and the ship for loading cargo
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Organizing medical appointments if it is needed
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Arranging permits with the relevant Authorities
POST DEPARTURE
Important documentation & follow up after the departure
03
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Dispatch disbursement accounts (DA) with original invoices as soon as possible.
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Dispatch DAs with courier to our clients if it is required.
Efficient handling of vessels in all Greek ports
Accessible and ready to offer any services
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